FAQ

In principle, the insect catcher can catch anything that fits in the catch basket – be it wasps, flies, beetles or spiders. However, it is advisable not to catch butterflies with this device. The wings could be seriously injured by uncontrolled flapping in the basket. This can result in the butterfly no longer being able to fly.

The appliance is made of recyclable plastic. Our packaging is made from recycled cardboard and is FSC-certified.

The insect catcher weighs 160 g.

The insect catcher is manufactured in Germany.

We currently offer the following payment methods: Paypal, credit card and instant bank transfer.

After receiving your order, we will send you a confirmation email within 24 hours. If you have not received a confirmation email after 24 hours (please check your spam folder), please contact info@neher-shop.com. You can also track the status of your order here at any time.

As soon as your order is packed and ready for shipping, you will receive an email with the shipping information, such as tracking number and tracking link. This e-mail is usually sent within 1-2 days of the order being placed. You can also track the status of your order here at any time.

We ship within Germany for 3,95 €.

We ship exclusively via DHL. We do not currently offer express shipping.

At the moment we only ship within Germany.

Of course, we hope that you like our products as much as we do. However, if you want to return something for any reason, you can cancel the item within 14 days of receiving the order. You can find return instructions here.